NEW YORK — Instacart said Monday that it's ending a program where some customers saw different prices for the same product ordered at the same time from the same store when using the delivery company's service. Read more
Buffalonews - Dec 23
Instacart said Monday that it will no longer allow retailers to use an AI-powered price testing program, two weeks after an extensive investigation showed wide discrepancies in the cost of groceries purchased through the platform.Effective immediately, retailers will no longer be able to use Ever... Read more
Fast Company - Dec 22
Instacart will end a program that set different prices for the same items sold at the same store after a report on the experiments triggered criticism. Read more
Los Angeles Times - Dec 22
After an investigation found some customers were charged nearly 25% more for identical items, Instacart says it’s ending its controversial price-testing program. Read more
Gizmodo - Dec 22
The FTC lawsuit alleges the grocery delivery service engaged in deceptive tactics.Grocery delivery service Instacart will pay $60 million in consumer refunds to settle a lawsuit over unlawful tactics, the Federal Trade Commission (FTC) shared on Thursday.The FTC lawsuit claimed that Instacart eng... Read more
Mashable - Dec 21
In an emailed statement, Instacart said it denies the allegations against the company. Read more
Usa Today - Dec 19
Netflix has appointed Dani Dudeck, a former senior exec at Instacart, Zynga and MySpace, as chief communications officer. Dudeck will assume her new duties in mid-January, she wrote on LinkedIn. Rachel Whetstone, former chief communications officer, left the company in October 2024. The tech vete... Read more
Deadline - Dec 15
An investigation by a group of consumer groups has found that Instacart grocery items simultaneously checked at the same store can vary by 23%. Read more
Usa Today - Dec 10
SAN FRANCISCO (KRON) -- Instacart is hitting at reports it charged some customers more than others for the exact same items as part of an artificial intelligence-enabled experiment. A report from Consumer Reports alleges the grocery delivery app priced identical products differently from one cust... Read more
Kron4 - Dec 09
Instacart parent company Maplebear Inc (NASDAQ:CART) reported financial results for the second quarter after the market close on Thursday. Here’s an overview of the delivery aggregator’s report.Q2 Revenue: $914 million, versus estimates of $896.91 millionQ2 EPS: 41 cents, versus estimates of 39 c... Read more
Benzinga - Aug 07